
In this Business English lesson, the students will learn language related to reserving and managing business trips, and intercultural exchange during professional travel.
Introduction
The lesson starts with a short email in which the student identifies travel-related language.
This is followed by a matching exercise in which the student creates collocations and compound nouns related to making a reservation (make a booking, fly business class, etc.). Next, they learn expressions used when getting information and practice using them by completing sentences.
Reading: Preparing for a business trip
The student reads tips on how to prepare for a business trip and answers the reading comprehension questions.
Renting a car
Useful expressions when renting a car are introduced. The student practices using them by completing an email to a car rental company.
Checking into a hotel
The student practices language used when checking into a hotel and handling hotel services.
Video: Making a complaint
The student watches an excerpt from the BBC show Fawlty Towers. The student names the three problems Mrs. Richards complains about. New words are extracted from the video for the student to match them with their meanings. The student learns phrases and expressions to make small talk.
Reading: A business trip: How to make a good first impression
The student reads a passage about how to make a good first impression on a business trip and answers reading comprehension questions.
Video: How to make small talk
The student watches the video How to make small talk and learns about things and topics to talk about when meeting a foreign colleague for the first time.
Moreover, the student completes some idioms used when meeting new people (put a face to the name, touch base, etc.).
Reading: Intercultural business trips
The student reads a passage about going on business trips to different countries and completes a table with information about different countries based on the passage.
The student completes a vocabulary review and gets to put their knowledge into practice in a roleplay by picking a card.

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