Managing professional trips

Managing professional trips

Lesson overview

In this Business English lesson, the students will learn language related to reserving and managing business trips, and intercultural exchange during professional travel.



The lesson starts with a short email in which the student identifies travel-related language.

This is followed by a matching exercise in which the student creates collocations and compound nouns related to making a reservation (make a booking, fly business class, etc.). Next, they learn expressions used when getting information and practice using them by completing sentences.


Reading: Preparing for a business trip

The student reads tips on how to prepare for a business trip and completes the reading comprehension.


Hiring a car

Useful expressions when hiring a car are introduced. The student practices using them by completing an email to a car rental.


Checking into a hotel

The student practices language used when checking into a hotel and handling hotel services.


Video: Making a complaint

The student watches an excerpt from the BBC show Fawlty Towers. The student names the three problems Mrs. Richards complains about. New words are extracted from the video for the student to match them with their meanings. The student learns phrases and expressions to make small talk.


Reading: A business trip: How to make a good first impression

The student reads a passage about how to make a good first impression on a business trip and answers reading comprehension questions. 


Video: How to make small talk

The student watches the video How to make small talk and learns about things and topics to talk about when meeting your foreign colleague for the first time

Moreover, the student completes some idioms used when meeting new people (put a face to the name, touch base, etc.).


Reading: Intercultural business trips

The student reads a passage about going on business trips to different countries and completes a table with information about different countries based on the passage.

The student completes a vocabulary review and gets to put their knowledge into practice in a roleplay by picking a card.



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